|great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
|PCB part safely received and fitted by plumber. Pump restored to good working order thank you.
|Excellent service and kept informed through out the purchase I would definatley use again
|A very good service and price
...Theodoulos Andreas Theodoulou
|The original taps ordered were discontinuid and after searches alternatine replacements bathroom mixer taps from other makes were recommended. It is appreacheated the time and expertise that your staff gave to my enquiry and are to be highly commended. I have no problem in highly recommending your company to any contacts that are in need of plumbiing items or plumbing asvice
|Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A
|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!
|Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate.
|Good communications during order process goods arrived at stated time overall good service.