|Would not use again although delivery was free waited far to long 2 weeks
...Peddarsway bed and breakfast
|Easy ordering process and prompt replies to lead time enquiries. An alternative product was offered where the one I was interested in was discontinued and at a competitive price. Good and accurate communication on delivery. I would definitely use again.
|Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order.
|Liked the website. Knew the part I was ordering would be the correct one. Liked the price and liked the speed of delivery. I would recommend you and will use you again. Thanks.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
|good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend
|Excellent service- item received in good order and on time. Many thanks
|Prompt delivery, kept informed of progress, fair price. Thank you.
|It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience!