|Goods delivered as agreed. Excellent service. many thanks.
|Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
|Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|I was very pleased that you managed to source a limited product, when you did not have stock.
...Mr Brian Humphreys
|All good fine fast clear service MANY THANKS
|Wow, and excellent service from the date of order to the date of delivery. Very helpful with excellent communications. Would definitely use this service again and would highly recommend to others.
...A R Barrett
|Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you"
...Keith Nolloth - Keith Nolloth Garden
|Great service - my order was received on the next day after ordering!
|The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us.