My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition. ...Ian Parkinson
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good. ...Andrew Smith
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The order arrived at the date predicted. The order took some time to materialise due to. production problems at Potterton. The old central heating programmer is "behaving itself" at present but it will be replaced by the new one when it gives further trouble ...John Bowyer Courtney
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Good service again. Got the items on time.
They were, however, slightly different from my last purchases plastic container rather than a material one. I was concerned that they would not fit the caldensate unit. Fortunately, it did fit and appears to be leak-free. Will keep an eye on it. ...gavin johnston
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you ...Steve Russell
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
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Good price nd arrived on time once despatched but a lot of faffing about because you forgot the price quoted on the invoice which I ad didnt include delivery which then had to be paid separately. ...Ian Dilks
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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Really good service and quick delivery, would definatly use again.
Regards
Iwan ...Bastable Electrical Services Ltd
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My feedback has to be positive, I had exactly what I ordered delivered the next day as advised without any hasle.
My compliments on a great service, Thanks ...David Bonnell
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