My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.
...M N Porter
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said
...Brian Madden
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Efficient & excellent service, very impressive. Keep up the good work.
...Martin Stanmore
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords.
...Kevin D Fuller
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth
...Richard Preuth
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Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
...Jonathan Atkins
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
...David Collins
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Many thanks for pionting out the colour choice and your prompt response in correcting it
...roger ward
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thank you
you found it when others could not find last in country
made job better
...steven john lawrence - Steven lawrence plumbing services L
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Many thanks once again,superb service ,parts delivered on time.
Nice to deal with a good team of people who care.
...Moordown Gas Services
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£
£195.69 
