Wonderful service - and you even realised when Id ordered the wrong thing - psychic too! I really appreciate that you emailed me to check what I actually needed rather than sending exactly what Id ordered. Thank you. ...Wendy Thompson
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Good shopping eperience and speedy delivery.Will use again.Thanks ...J Irving
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tap arrived on time. fitted it this weekend works a treat thanks ...stephen gilbert
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Goods arrived promptly, for which thank you. kind regards, Anne Wolf. ...Gillian Wolf
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Very prompt and efficient.Fire now operational again. Part no. on the paperwork would havwe been useful for future reference. Thank you. ...Alan Chamberlain
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best price on or off line many thanx ...james colebrook
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BEST PRICE OUT THERE : ...clint manning
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Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You. ...Mr C P Ryan
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Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd ...Philip Tancell - JP Heating Installations Ltd
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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