Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future. ...T SMITH
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easy to use website, good service, kept me informed of every stage of the delivery. ...Daniel Carr
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Excellent service with plenty of emails to keep you in the loop regards what you purchased. ...Robert Edge
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Found & delivered correct item promptly ...Ian Swift
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Excellent service! ...Marini Maurizio
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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A timely and eficient srvice - thank you ...Hubert John Lynch
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂 ...Marc McLean - PlumbRite
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very satisfactory service. thank you very much ...george baker
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Excellent service - communications very good ...Richard Pinker - Mr
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