The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible.
...Nicola Richards
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Excellent service. Items were well packed and arrived when indicated.
...Brian Jones
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Special order delivered when promised great service thanks
...Steve Reid
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fantastic delivery and service
thank you very much
...nicola chalmers
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Excellent, kept me informed, would recommend
...Sean Garton - Paragon Management Services
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Fantastic service! Very speedy delivery - just what you need when you have no hot water!
...DAVID BOWERMAN
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no problems. delivered on time. i would use and recomend to others.
...Paul Maher
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Great price and received the following day, will use again!
...Michael Downes - Bower and Child Ltd
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£
£121.60 
