Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company. ...Patricia McCarter
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Grazie per la vostra cortesia e precisione. Spero di fare altre compere da voi. ...fabrizio chillocci
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This order was picked up from Plumb Centre Chesterton Newcastle Staffs today
Pleasantly surprised how easy all this was .Item was only a small order n.evertheless procedure was efficiently done and nothing seemed a bother ,
Thanks ...Graham Wild
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Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside. ...Jim Stonehouse
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Great service as always.
Product as spec and on time. ...Greg Borgartz - Essex Wildlife Trust
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Kept me informed as to delivery date and arrived on time. Thank you ...Nick Amyes
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Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you. ...Christine Sutton
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This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered. ...Stuart Page
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My Tub deliveried the seat when they said. They also sent me an email re the dimensions of the seat l had ordered as there are 2 seats which are similar, which was a nice touch. No complaints. ...Brendan Noctor
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