Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Dear Sirs,
thank you very much for your E-Mail.
We get our order and till now everything is fine, so thank you very much.
Kind regards,
Robert Rossbacher ...Robert Rossbacher
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Thank you for my parts and thank you for delivering them so quickly. ...Derek Leslie - Premier Oil Aberdeen Services Ltd
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Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again. ...MRS SANDRA WEBB
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Very helpfull and quick delivery. ...shirley fryer
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Just wanted to say thanks. I've put my order in.You would not believe the run around I've had trying to get this and the number of places that have told me it doesn't exist or quoted ridiculous prices.
Thanks
...Dave Keysell
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Very pleased with the price. It was delivered on time. ...John Harris
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Super company to deal with ...ASQUITH BUTLER LTD
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no problems. delivered on time. i would use and recomend to others. ...Paul Maher
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Excellent, fast and efficient service.
Thanks ...Peter Woods
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