Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time. ...Mr Christopher R Henry
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet ...Julie Lloyd
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay ...Adrian Stevens - Adrian Stevens Plumbing
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Very Good service ...Richard Simmonds
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The order was processed and received with no problems in a good timescale. ...Malcolm Flack
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Goods arrived ok
Updates on deliverytimes useful
overall Good service
RJP ...Rod Peto
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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Excellent service, great communication, would definitely use your company again ...michael cooney
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Great service ...border cookers
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Great service, kept me updated along the way. I recommend using this company! ...peter Jones
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