|Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
|Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again.
...Andrew Martin Whitton
|Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!!
|You were out of stock at th etim eof the order but regualarly kept me informed so I am very satisfied with your service. Th egoods arrived on the day you said they would.
|Good value, quick service
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part.
|Excellent service, thank you
|Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order.
|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|I AM VERY PLEASED WITH MY ORDER AND WOULD USE YOU AGAIN