|Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.
|Great service and fast delivery
...MR D M HENDERSON
|Thank all the staff in admin for there trouble
Have a good wend Trevor
|The service provided was good and the staff who was dealing with my order was very helpfull.
|Took a while but was kept informed along the way... Cant fault the service or product Many Thanks.
|very good service
...kma services unit 6
|We ordered a toilet seat which we believe is now discontinued, with my tub.co.uk and although it took some time before delivery they kept me informed at all times and the order arrived as promised. The item was as described, well packed and easily fitted. I would recommend the company and would use again.
|Yes thanks goods have arrived safely
Exellent service, I was not at home when Yodel called, but they left the parcel with my neighbour.
...Mr John Mainstone
|The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again
|I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.