|Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
|I have fitted the part you sent me and now my fridge is working perfectly, thankyou.
|Wrong item delivered. My Tub were on the case straight away and now have the correct item.
| Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger
...ROGER JAMES STARMORE
|mytub was very helpful with my queries and efficient throughout the whole process.
|Good service thank you. Nice to be updated with delivery dates. Delivered on day said. Good price compared to same item on other sites.
|Ordered what I needed and it arrived when they said it would, no fuss.
|Easy to use website and fantastic customer service. 10 out of 10
|I could not find this part anywhere else, as now obsolete.
I was kept upto date with progress.
|Very good service, ordered on Tuesday afternoon, delivered Thursday afternoon.
The best prices I could find and free delivery!
Would recommend MyTub.
...W S Bott