the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Was sent an email saying it would be 14 days delivery, it arrived the next day so that was good, but clearly don't really know what's going on. Delivery costs quite pricey for something that costs less than a £1 to post.
...Shaun Marrison
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Thanks MyTub. I struggled to find the parts available at MyTub anywhere else. I ordered them through the website and although the postage was expensive for such small parts, they arrived promptly and are just what I needed.
I would defiantly recommend this company ***** ...adam foley
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin. ...PETE IRWIN
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service. ...Perrys
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Super efficient from start to finish, arrived before expected date, top service ...Steven Dorans - Total Property Care
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excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again ...James Reynolds -
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Great service, price and quick delivery, thank you! ...Thomas Hills
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efficient service & delivery
thanks ...F J Rogers
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VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH ...michael john barratt
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