|Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
|Super company to deal with
...ASQUITH BUTLER LTD
|Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon!
|Good service,would be happy to purchase from My Tub again
|many thanks for my filter received on schedule,
...Roger Vernon Bird
|Mixer delivered today ahead of schedule which is good. Very pleased will be ordering more from you shortly
|Product fine, price ok, delivery very slow
|Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at £5.99 for something which is very light.
|I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
|Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.