Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ...James Cole
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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner ...Debbie Warner
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Really awful delivery. Took well over a month for item to arrive! ...Watersplash Club LTD
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Great communication, rapid delivery, highly recommended, thanks! ...Patrick Timms
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19 ...Nucleus
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Thanks for a swift speedy delivery.
Ian ...Ian Wright - iwDesign3d
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Very competitive on price and excellent customer service , and I got a manufacturers genuine spare so quality should not be compromised.
Delivery was a day later than promised maybe its the Christmas rush, so be careful if your requirements are time-critical no point saving on cost of parts if delay costs far exceed materials savings. ...K Walker
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Excellent service and received my parts in record time. Thanks. ...Robert Shaw Bruce
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Excellent service with good communication about delivery date. Will deal with again happily ...David Lucken
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Provided a great and fast service for the item I ordered, highly recommended ...Peter Craig
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