Good service in ordering and delivery
Thanks ...A Canning - ADC Joinery Dungiven
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Wow, what amazing service! My order was scheduled to be delivered in 2 days. I called up and told Christine that it was really urgent. She said she would do what she could. It arrived in just over a day, which was incredible service.
Thank you and well done, MyTub!
BR, Gerald Kingsbury ...HK Wentworth Ltd
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Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal. ...John Wakefield
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Great company, easy to use site, very competitive prices, efficient communication and speedy deliver! Perfect!
...Nick Wynne
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Excellent service and very helpful delivery man. Will certainly do business with you again. ...Aidan Harrison
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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
...Gordon Chapman-Hatchett
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Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.
Regards
...Nicholas Hartley
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again. ...Douglas McPhee
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Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger ...ROGER JAMES STARMORE
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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