Its a shame that you could not get the restricted flow taps which were still on your web site but service was good once this was identified and items replaced with standard, un-restricted, ones. Thanks.
Peter
...Peter Osborne
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...Susan Langley
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Fantastic service fast delivery ...kathleen davison
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THE WEBSITE WAS EASY TO USE, THE GOODS WERE EXACTLY AS DESCRIBED AND ARRIVED VERY QUICKLY. THANK-YOU ...ST DAVIDS VACATION CLUB
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Good customer support. Item delivered as per your instructions. Thank you. ...JENNIFER HARRIS
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Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you ...Harry Shishmanian
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Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning. ...Michael Hall
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted! ...John Weddell
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order came within a few days ,no hassle,no problems.
Very satisfied with their service ...Mr A Sgattoni
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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