|Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
|Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
|The tap arrived as you promised. My only comment your service is the lack of it at weekends!
Thanks for handling my order cancellation so quickly and proficiently. The part and the price were right, but I couldnt find someone who would install it. Guess they like to order parts direct and charge a mark up.
|My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.
|Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
|All good. Arrived on time & in good condition. Wolseley need to update their product database.
...Steve Faley - Ondemand Plumbing
|I am so impressed with the excellent service very quick responding to my enquiry regarding an obsolete part which I cannot get hold of anywhere else!
Communication also excellent by email and over the phone
Will certainly recommend your company to friends and colleagues !!
|Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you.
...Mr Chris Stacey
|Everything went to plan. Thank you