Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall
...Bob Cuthbertson www.esp.co.uk
|
Very helpful
Thank you
...Avril Philipson
|
Very good service and stock
...Jim scott - J L Scott building services Ltd
|
very fast delivery. Thank you.
...R. G. Spoore
|
Just what I wanted. Good product. Good price. Thanks
...Michael Everard
|
I was very pleased with the quickness of responses to my queries. A pity that the item has been discontinued and was unable to buy from you. will keep your site on record for any future needs.
...David Trowbridge
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
|
Good service no problems...thank you.
...clive boulton
|
Good price, efficient communications and quick delivery. Thanks!
...Russ Pickard
|
Great service at reasonable price.
...Colin Mendelowitz - CJMPM Limited
|
£
£24.17 
