|Great and prompt service thank you.
|Thank you, the smoke alram was delivered to my Aunt on Friday as promised. Unfortunately I was going to get in touch because the alarm is faulty. My Aunt has had one of these alarms for 11 years and this is the first time she has had to replace it so she is well used to how they work. She followed the instructions but now the alarm wont stop bleeping and she has had to put it into a cupboard for some peace! Of course she cant return it by post while its bleeping for secutiry reasons! I would welcome your advice.
|Very pleased with the service.
The item was delivered on the date advised.
...Mr R J Vine
|Part urgently required on next day delivery, staff incredibly helpful and pleasant to deal with, sourced the part quickly and it arrived next day as requested. Thank you so much got us out of a real hole!!!
|There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks
|Everything was great, excellent prices, delivery was when i was told, no problems at all, will buy from company again.
|Good service thanks - kept me advised well on status of order. Goods packaged well.
...P H Lisle
|Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks!
...Mrs A J Rippingale
|I was disappointed that you didnt have the toilet seats that I ordered but the alternatives you found for me are excellent. With all the different styles and shapes of toilets it is really hard for the ordinary person to go into a shop and pick one of the shelf and be sure that it will fit properly. These ones are perfect and are of outstanding quality.
...Mrs C Farrow
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.