Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub. ...David Collins
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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
...Nicholas Undrell
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Great communication and brilliant product. ...Kelly Govier - MD Govier Electrical Engineering Ltd
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Brilliant service. Very well packaged. ...sabrina allybokus
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again. ...Martin Lee
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for. ...Charles Young
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Pump easy to find with very prompt delivery. Good service ...Phil Daniels
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The usual prompt response, keen price, and excellent delivery service with very helpful driver. ...Ms S E Ellis
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony ...A Mason
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Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at £5.99 for something which is very light.
...Syed Razzaq
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