Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included. ...Dr Alexander Morrison
|
Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again. ...Lawrence
|
Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot ...John Saliot
|
Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
...Peter Woffenden
|
Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
...Fiona
|
very pleased .Ordered item .was sent next day .And good communication would use this firm again ...geoffrey leonard phillips
|
Found this company after many hours of trawling the internet looking for a part for my shower that I couldnt get anywhere else, the lady I spoke to on the phone was really helpful,placed my order it arrived a day early ,great price ,delivery costs a little high.other than that great. ...R FRIETT
|
MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
|
Overall good service. Quit expensive delivery charge for a small item. ...Jeremy Shearmur
|
Excellent service and a competitive price. ...Lou Harding
|