Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks! ...Jeremy Hine
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Very happy with the service
Goods arrived as promised ...Anthony Roberts - MINACK MECH MAINT
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Thank you guys, for getting this order to me! I just received it today.
I appreciate you going the extra mile to fill my order, I really needed these parts.
Have a great week!! ...DLS LLC
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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Excellent trader. Good communications, fast delivery and great product quality. Would use again. ...G.West.G.Ltd
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Replacement kit is fine. Damaged kit returned to courier. Thanks. ...Mike Ware
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In need of a replacement timer for my central heating, I found MyTub offering the keenest price, apart from their shipping cost to me here in France. Not to worry, I found a cheaper shipper and MyTub were more than happy to oblige, including prompt email exchanges to coordinate collection by my preferred shipper. I just wish I had more business for them . . . ...David Weale
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Dealing with mytub was easy, I spotted the basin on the website, phoned through to check availability and placed the order. The basin arrived 2 days later no problems. Easy thank you mytub! ...Tristan Bentley
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Great service, great price. Would definitely recommend. ...Andrew Ogilvie
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