|I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
We have uploaded a photo now, thanks for the feedback.
...Henry P Robinson
|Order arrived when expected and in good order. Excellent service from My tub throughout.
| Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
|Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
|Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul
|Hi, Many thanks for the fire. I would like to say that I have found your company very efficient and you have provided a top class service and I am very happy with the product too.
|Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find.
|First Class service and very helpful all delivered on time as promised
|Excellent service, goods arrived early
|I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you