Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future.
...T SMITH
|
Absolutely fantastic service, from ordering to delivery I really have nothing negative to say. I was kept up to date every step of the way via Email. It was ordered and delivered within a 3 day period and was delivered in suitable packaging. The delivery driver was pleasent and professional. Like I said I could not fault any part of my order. Would highly recommend to anyone.
...Amy Liddle
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
|
Hello There
Yes I have received my shower seat. Waiting for it to be fitted now, so I can have a wonderful comfortable shower
Kind regards
Hilke Hasenkamp
...Hilke Hasenkamp
|
Fast and efficient delivery - pleased with my purchase
...Fiona Whitelaw - WCS
|
Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend.
...Darryl Clifford
|
Great service, good communication and the item turn up on time and in good condition
...Neil Chambers - Chambers Building
|
very satisfactory service. thank you very much
...george baker
|
I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented.
...Mark Reid
|
Super experience
...Ran Hergotch
|
£
£1056.83 
