Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson
...john robson
|
Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part.
...Trevor Charles
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After a great deal of research I decided on MyTub to supply the "necessary" for my bathroom remodel. This is was my first encounter with MyTub and I was NOT disappointed. From the outset they had everything I needed and at a very competive price. It was a pleasant change and maybe one which helped me decide on MyTub, to hear a North of England accent. Any real or perceived "problem" was quickly dispelled by Customer Service, another point which instilled my confidence in the company. The products and delivery were first class and I would have no qualms about recommending MyTub to anyone! Thankyou MyTub.
...Tom Heath
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Great communication, very pleased with Twyford Envy Soft close toilet seat, good packaging and item arrived exactly when you said it would.
Great doing business with you
Yours sincerely
Mark
CLM Maintenance.
...CLM Maintenance
|
Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent
...John Birkett
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its all OK.
Thank You
...Olaf Cornehlsen
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Many thanks for your prompt and efficient service.
John.
...JOHN BRAITHWAITE
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.
I have also found your delivery service and customer care very professional.
...Ronnie Golding
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Everything went well, even though the part had to be left without a signature.
...Graham Ellis
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£
£171.62 
