Very easy to order ,when problem arose very quickly sorted very pleased with service provided ...Mr Colin Paxton
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Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare ...Mr J Hoare
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Hi - confirmation that our order arrived safely. Thanks ...Steven Blower
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No negative feedback. There was a lead time but that was indicated up front. Your supplier were also good enough to call me with a status update. Goods arrived today, inside the stated lead time. Very happy with the service. DB ...David Buxton
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Straightforward website and I congratulate you on your order tracking system. Many thanks for emailing me as requested with the confirmed delivery date for the bath - this greatly facilitated delivery.
The company that made the delivery had oddly removed all packaging, but the bath seems to have survived the experience. ...Alan Wilson
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though. ...David Townend
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Great service will use again ...Trevor Thompson
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012 ...Robert Palmer
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks. ...Paul Hodgins
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