THANKYOU FOR ALL THE HELP YOU HAVE GIVEN ME , IN REGARDS TO KEEPING ME INFORMED ABOUT MY ORDER, I GOT EVERYTHING I NEEDED AT AN EXCELLENT PRICE I WILL BE USING YOUR FIRM AGAIN. PLUMBS DELIVERY POINT WERE ALSO EXCELLENT AND TOLD ME ALL ABOUT THE COALS, WHAT THEY WERE MADE OF AND HOW TO LOOK AFTER THEM WITH THE BLACK SPRAY STUFF WHICH I DIDNT KNOW ABOUT,SO EVERY THING ABOUT THE SEVICE I RECIEVED WAS BRILLIANT THANKYOU
...JOYCE PICKUP
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Excellent product delivery and packaging very good would recommend to use again
...william quilter
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date.
...Ms Helen G. Hughes
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Really pleased with this sink, was kept well informed with delivery
...Jane davies
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Dear Sir or Madam
My experiences have been very bad as this is the first time I have dealt with your company and I had to wait 17 days for a few fittings to be delivered.. 1 fitting arrived after about 10 days and the others were " lost in transit "
I dealt with a lady called Christine who was very pleasant and helpful but the lost in transit business didnt wash with me as Ive been in business for over 20 yrs !!
It will be hard for me to deal with your company again Im sorry to say but I wish you all the best for the future..
Regards,, Steve Wiskin..
...Steve Wiskin Plumbing
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.
...Pauline Bentley
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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham
...Graham Riley
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Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
Thanks
...daniel macdonald
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Excellent prompt service, thanks
...Vincent Elliott
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£
£342.09 
