From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service.
...James Duckworth
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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
...Gordon Chapman-Hatchett
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Great service, parts arrived on time and they were correct, thank you.
...david jude - david jude
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
...roger norman
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!
...Leandi Roelofse
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you
...Nick Mooney
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.
...Andy
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Brilliant service. Excellent comms. I would most certainly use you again.
...Dai Llewellyn
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Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor.
...Michael Adams
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£
£15.23 
