Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
Many Thanks ...Dr Lilian Potter
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center. ...Anthony Smith
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parts arrived as ordered on the day promised what more is there to say ...john hall
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All worked well, will definately use again. Thank you ...ian greenwood
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you. ...David Jackson
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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks. ...Stephen West
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Order arrived Friday one week after I ordered it. I was in no rush as I just wanted to replace a water filter. However, ifsomething had been broken and needed urgent attention this would not have been a good service compared to many other internet trading companies.
Price good especially as I ordered enough filters to get free delivery. ...Mr Ian McEntee
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Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation ...maysan alnufoury
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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No problems. Quick and efficient service. ...Lesley Richards
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