|very good fast service.
|excellent service, all you want from an online service. thank you
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo
|Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
|Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project.
|Very helpful customer service when I messed up on the transaction.
|Good straightforward ordering of what turned out to be a difficult order to complete because stock held in Spain nothing to much trouble kept informed order delivered in reasonable time frame in excellent condition well done mytub!!!
|Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
|1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram.
|Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time