Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
|
Contacted MyTub after previous fruitless web search for this particular control knob item. Excellent customerservice, email notification trail and on-time delivery. Would definitely use this website for future requirements. Well done and will be recommending to others. BF ...basil formanuik
|
Great service. The item wasnt in stock once the order had been processed, in fact its a discontinued product, however Christine managed to locate one in Ireland and, upon payment of a courier fee, this was delivered the next day. ...Sarah pulford
|
Very happy with service ...Stephen Spence
|
sent photographs of parts required to support today hope they recieved them awaiting your response ...rosita scales
|
Parts arrived quickly and well packaged, fitted in minutes great service. ...Smithfield Murray Ltd
|
Many thanks for your help Little known Ideal Standard part was traced for me successfully. ...John G
|
Superb service. Everything exactly as quoted ...Peter Rooney
|
The services and shopping experience with MyTub from ordering to
delivery were 1st class ...ian boyd
|
Great price, great item replacement toilet cistern, great comms, recommended! ...Alex Kells
|