|Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks
|the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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We are very sorry for any inconvenience, a new unit is being sent out today to you.
...langley grammar school
|Hi Very happy with the service I had from my tub and also very happy with price. As I have an old boiler I will certainly be keeping this website. Would recommend to anyone looking to order from my tub first class service. Thank you
|Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order.
|Top notch for parts accuracy and delivery! I had a broken Mira shower constantly leaking. Other suppliers quoted 23 week delivery obsolete model, sir. MyTub found the part and promised 48 hour delivery for an extra Â£10 it was deivered the next day. Highly recommended.
...MR RAYMOND C CLARKE
Everything is ok.
|I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
|Excellant service, great comunicatios, great price. One down side. Very slow turning up with the item i ordered. Well worth the wait with the saving I made
|Excellent service, superfast delivery, would use mytub again without hesitation.
...Mr Philip Rose
|Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them.