Thank you for you prompt delivery, thank you for your follow up. I have received the goods. I have not been able to check them yet as I am trying to compleat another project. ...Kwame Nicol
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........ ...Andy Earl - Rg Group
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Thank you for the immediate response. Goods received as expected. ...Nigel Williams
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time. ...Jackie Wright - John Thompson
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Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again. ...Howard McKnight
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The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns. ...Christopher Collins
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Good customer service. Prompt delivery. ...Peter Clothier
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Order took a couple of weeks to get, but it arrived on the original estimated delivery date as promised. Considering that these parts are no longer manufactured this was incredible, communication was excellent.
So I have no complaints and would certainly use more often ...A R Kerry
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ITEM, GOOD SERVICE, GOOD TIME ON DELIVERY, GOOD PRICE,WOULD USE AGAIN, ...Allen Martin
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