The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future ...david shepherd
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Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive. ...Hoylake Parade Community Centre
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better. ...Ben Cole
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Product as described but note that it is plastic at a reasonable price and delivered promptly. ...John Bogie
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Great prices inc free delivery with excellent customer service.
Order delivered within 2 days.
Unfortunately there was a manufacturing fault with the sink out of My Tubs control . I emailed MyTtub and Christine dealt with the problem immediately and I received a replacement in less than 24hrs. She provided excellent customer careafter sales service and is a credit to My Tub.
Would definitely recommenduse again. ...Brian
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order. ...Lawrence Meilack
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Really pleased with the service! After weeks of searching for a toilet seat impossible to get on the he high street, we used MyTub who supplied a quality product via a local merchant. I wouldnt hesitate to recommend you. Thanks! ...Mrs Pamela Carter
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Easy to navigate site. delivery one day after anticpated. surprised that you passed order onto your supplier, but overall well satisfied and would use again. ...David Wills
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The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition. ...Environmental Heating Sol ltd
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Excellent service . Product arrived on the stated day. ...PETER THOMSON - PETER THOMSON
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