Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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very happy with product that arrived on time ...Foxhaven Design Ltd
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Next day delivery for a part for a forty year old gas fire. Very impressive. ...I SCED
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A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you. ...Roger Elliot - Dunsop Farm
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fantastic delivery and service
thank you very much
...nicola chalmers
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Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,
Simon. ...Simon Hook
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My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him. ...Ivor John Lane
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Good company,will use again. Highly Recommend. ...David M Russell
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again. ...Maureen Rooney
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Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
...matthew larsen
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