Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential.
...Graham Morris
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Good experience and very good personal service from Rachel re delivery date which was given as 12th and she has managed it for 8th, however many sites offer next day delivery and I would probably in future shop elsewhere as the wait is quite long and we need product now.
...Linda Morgan
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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wondeful service, my solar heating fluid arrived first thing in the morning the very next day. You cannot inprove on that. many thanks
...alan mcintyre
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
...Martin Nickless
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brilliant thank you i have had such a problem getting this part for my fire you got it for me with in days thank you so much
...mrs c a barnard
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Thank you
Order arrive on time,will definatley use My Tub again.
...david payne
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%.
...Chris Pook
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Thank you, the smoke alram was delivered to my Aunt on Friday as promised. Unfortunately I was going to get in touch because the alarm is faulty. My Aunt has had one of these alarms for 11 years and this is the first time she has had to replace it so she is well used to how they work. She followed the instructions but now the alarm wont stop bleeping and she has had to put it into a cupboard for some peace! Of course she cant return it by post while its bleeping for secutiry reasons! I would welcome your advice.
...Susan Campey
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Great service. Delivered on time. Email enquiry replied to immediately. Would use this company again.
...LESLEY - WEBSTER
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£
£65.31 
