Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub.
...Dave Higgins - University of Bath
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Wow, what amazing service! My order was scheduled to be delivered in 2 days. I called up and told Christine that it was really urgent. She said she would do what she could. It arrived in just over a day, which was incredible service.
Thank you and well done, MyTub!
BR, Gerald Kingsbury
...HK Wentworth Ltd
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.
I will definitely use this company again as and when
Regards
Mike Morrice
...Michael Morrice
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great to do business with a professional company for a change. delivered on time without delay. many thanks once again and hope to do more business with you in the future.
...RJC CARPENTRY SERVICES
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What a Fantastic service provided by this company! I was constantly updated with the progress of my modest order by Christine, so rare in this day and age, I would highly recommend. Thank You!
...Richard Cannon
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Thanks for keeping in touch on the delivery of this order.
...Pieter Knook
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very fast service, thanks alot
...Steve Misiak
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub.
...claude lehuede
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£
£15.23 
