Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you ...Mark Topliff
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks. ...Mike Parkin
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Part was in stock easy to purchase online and arrived very quickly, excellent service. ...Russell Kenneth long - Gasplumb Ltd
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My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction, ...Shane Jenner
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Although the product I ordered online seemed to be quite elusive when posted to me, I was kept fully informed about the delays and revised dates.
From my point of view the delays were not a problem and I would certainly use mytub again in the future. ...Peter Barnes
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Thanks - very fast service with friendly and helpful staff ...Andy Phipps
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Easy to use, efficient and speedy delivery. Thankyou ...Robert Collins - Lower Sutton Farm
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed ...David Hall
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Great service, delayed delivery but I was kept informed at every point. Product as described on the website. ...Frank Alden - ArcusFM
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