|Order recieved, good professional customer service, with thanks
...SAMA Organisation Ltd
|Website said "in stock" but took 10 days to arrive
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The website says;
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
|Everything was great, excellent prices, delivery was when i was told, no problems at all, will buy from company again.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items.
|Great company to deal with, no problem will purchase again.Thanks
...Colin Hook Property Improvements
|I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again.
|No problems and price and delivery costs were good.
|Excelleny delivery information and phone help with ordering and choice.
Please note Danfoss has a two phone numbers. I needed the burner one.
|Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from