|Very pleased with your efficient service thanks! Having ordered something that turned out to be out of production, a quick call and email exchange managed to get us to the right products and a corrected order, which was then swiftly delivered. Thanks again!
|Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again.
|1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction
|Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
...R B WHITEHOUSE
|good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere.
|Item received, very impressed with customer service, and will definitely use again.
...tristan shelton - Mr
|I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
|Easy to use web site and prompt delivery. Will use again
|Great service, after wrong part sent it was replaced within 24hrs.
| Thank you for the quick service.
...Keith N Eyre