Very easy to order ,when problem arose very quickly sorted very pleased with service provided ...Mr Colin Paxton
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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item has been recieved , very happy with service. ...David Bingham
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Was delivered at the time discussed. ...jamie macey
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay. ...Robin BERGER - Berger Plumbing
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended. ...Grant McMaster - Whittaker Engineering Ltd
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First Class Service.
Delivered on time.
Kept informed of order status. ...John
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Excellent service. I have saved to "my favorites" to use again. Many thanks. ...KEN ROBINSON
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks. ...m b eales
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Parts exactly as ordered and good delivery, greet job.
Many thanks ...Dr H. Williams
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