Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
|
Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again ...Paul stretton
|
Excellent and helpful staff,thankyou ...JohnPeterson
|
Items listed should state if they are in stock or not.
Also any additional charge for faster delivery. ...John Burrell
|
Thank you for delivering my order which arrived in excellent condition and on time according to your third forecast of ETA. Taped to the container was a mystery item - a small roll of electrical insulating tape. As I'm often running out, that was very useful. ...Richard Hopper
|
Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
...Kenneth Gilluley
|
good service, good price - the only problem being with the firm ( Wolsley? ) that delivered it; I stayed in all day awaiting delivery - only to find ( via Mytub) that they had broken it in loading and hadn't bothered to tell me or you; Mytub good; Wolsley bad.
...r.e.underwood
|
Great service, Toilet seat arrived in good order. within a few days, many thanks ...David Hawkins
|
My order arrived safely and on time. This is a good firm to deal with and I recommend them ...A M Smith
|
very good service thank you customer satified ...maindee nhandymans
|