Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Thank you for giving me an accurate delivery date on the day of my order. The item arrived on the day expected and is as described. You are one of my trusted companies to buy from.
Regards
Steve Broad
...Steven Broad
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you.
...Stephen Watts
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My Tub immediately resolved my problem and supplied the correct item very promptly.
...Steve Rendi
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you
...Craig Myers
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Good price and service. Delivered within the timescale promised.
...Peter Devine
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My Quinn radiators arrived on time and in perfect condition.
...David Lynd
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I am quite new to mail ordering.Any concerns I had about this method of shopping were put away from the intial phone call and subsequent use of the web site. 10 out of 10 in all areas.Thank you
...IAN FORRESTER
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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!
...Mrs Jane Shaw - Mr
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Excellent service, well done. Part arrived as promised in 2 days.
...Geoff Tyler
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£
£331.51 
