The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham ...Graham Riley
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy. ...Arthur Elliff
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone ...Kate badger
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back... ...Mark Lancy
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Cant recommend this company highly enough .I brought an ideal standard toilet,40% cheaper than I had found anywhere else .It was delivered within 48 hours and there was excellent communication and information from both Mytub and its couriers.I would most Definately use this company again. ...jassy marshall
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Product as described. Delivery on time. Thank you. ...Mr Daniel Scherer
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...ian mcalpine
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Great service very happy with the item thank you. ...Mark edmonds
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Hi,
Good service and delivery: thank you. If I had known you were part of Wolseley I could have put this on my trade account.AF ...Alan Franklin - Banner Property Franklin Ltd
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