Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Thanks Sophie
Brilliant service. I will use your company again. ... J E Hubbard
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Fantastic service and fast delivery.
Thanks very much. ...Marilyn Gritten
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Great price. Fast dispatch and delivery by UPS. Faultless!!! ...Will Ball
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excellent from start to finish
...steve stanton - sdselectrical
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED ...Susan Guyler
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thank you for a speedy delivery.we will continue to use yourselves. ...claire knight
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Very quick delivery, good price. Happy! ...angus fairbairn
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Thanks for spending the time to find the components and the communications on progress.
Cheers
Eric
PS Although it would be best of you show on the website if you have stock of items or need to source them... ...Eric Robotham
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Hi got order okay and we are fitting parts this week. Thank you for prompt service ...Muriel Douglas - Morland
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