Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
...Elizabeth Burden
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Great service and communication
...Charlie Youlten
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Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again.
...David Gough
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Good fast service
...Paul Griffiths Arc Electrical
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub
...Lynn Frances Andrade
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received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all.
...reflections
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Everything really good thank you, very good service and help.
...Rob Rydings
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Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order.
...David Standing
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The usual prompt response, keen price, and excellent delivery service with very helpful driver.
...Ms S E Ellis
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£
£19.53 
