Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
|
Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...Ian Smith
|
Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub ...Jan Adams
|
Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You. ...Ray Clark
|
RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS ...Mark Gough
|
Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh. ...Richard Walshe - Richards fittings
|
The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham ...Graham Riley
|
Superb service. Everything exactly as quoted ...Peter Rooney
|
Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus ! ...Claire Greengrass
|
Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks ...Roger Beeken
|