A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash
...ANTHONY NASH
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse
...R B WHITEHOUSE
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John
...john william barber
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I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient
...Sylvia Lanchester
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Product arrived very quickly and was well packed. Requested a copy invoice at a later date and that was emailed within half an hour. Thanks Steve.
...steve fearn
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again.
...Angie Stuart - James Laing
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excellent allround service, will use you again and recomend to friends.
...Alan Madle
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The sink I ordered was damaged when delivered but a quick phone to Laurie had a replacement winging it's way to us within a few days. No fuss, no problem. The delivery driver with the replacement waited until we'd unpacked the new sink and checked it before leaving. Great service.
...Lindsey Knox
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side.
...michael shearing
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£
£5.12 
